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Investigating the impact of smart citizenship on the effectiveness of urban management (Case study: Yazd Global City)
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Abstract: (1020 Views) |
The aim of this study is to examine the impact of smart citizenship on urban management in the global city of Yazd. The statistical population includes the residents of Yazd, and the sample size was determined as 284 individuals using Cochran's formula. Initially, 20 key indicators were identified through a review of theoretical foundations and previous studies. A questionnaire was designed and validated by 10 experts in urban management and information technology. The questionnaire results were ranked using the Fuzzy TOPSIS technique, and the main components were extracted. Subsequently, using Interpretive Structural Modeling (ISM), initial and final self interaction matrices were developed, and the final model was drawn. The findings revealed that the identified factors were categorized into four groups: independent, linkage, dependent, and self interaction variables. Responsibility, adherence to rules, consideration of public interests, appropriate civic behavior, and the culture of social and urban life were placed in the independent variables group, exhibiting the highest level of influence. Virtual identity, interaction, and responsiveness were classified as linkage variables, while being up to date and awareness of events were located at the boundary between linkage and dependent variables. The remaining factors were categorized as dependent variables. This study provides a comprehensive model explaining the relationships between smart citizenship and urban management, offering valuable insights for improving urban planning and policymaking processes.
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| Keywords: smart citizen, urban management, smart city, interpretive structural modeling |
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Full-Text [PDF 740 kb]
(53 Downloads)
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Type of Study: Applicable |
Subject:
Special
Accepted: 2025/04/30 | Published: 2025/04/30
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