fa دولت الکترونیک: الگویی جدید در اصلاح نظام اداری و ارائه خدمات عمومی تخصصي Special پژوهشي Research <p style="margin: 1em 0px text-align: justify line-height: normal unicode-bidi: embed direction: ltr"><span style="font-family: "Garamond","serif" font-size: 13pt mso-bidi-font-family: "B Zar""><font color="#000000">One of the major</font></span><span style="font-family: "Garamond","serif" font-size: 13pt mso-bidi-font-family: "B Zar""><font color="#000000"> </font><span><font color="#000000">challenges</font></span><font color="#000000"> </font><span><font color="#000000">facing</font></span><font color="#000000"> </font><span><font color="#000000">the government</font></span><font color="#000000"> </font><span><font color="#000000">is</font></span><font color="#000000"> </font><span><font color="#000000">to respond to</font></span><font color="#000000"> </font><span><font color="#000000">changing</font></span><font color="#000000"> </font><span><font color="#000000">demands and expectations of</font></span><font color="#000000"> </font><span><font color="#000000">citizens who</font></span><font color="#000000"> </font><span><font color="#000000">earn</font></span><font color="#000000"> </font><span><font color="#000000">their</font></span><font color="#000000"> </font><span><font color="#000000">legitimacy</font></span><font color="#000000">.</font><span><font color="#000000"> In order to</font></span><font color="#000000"> </font><span><font color="#000000">respond to this</font></span><font color="#000000"> </font><span><font color="#000000">need</font></span><font color="#000000"> </font><span><font color="#000000">that the government</font></span><font color="#000000"> </font><span><font color="#000000">should seek</font></span><font color="#000000"> </font><span><font color="#000000">new ways</font></span><font color="#000000"> </font><span><font color="#000000">to</font></span><font color="#000000"> </font><span><font color="#000000">continuous innovation</font></span><font color="#000000"> </font><span><font color="#000000">in providing</font></span><font color="#000000"> </font><span><font color="#000000">public services</font></span><font color="#000000"> </font><span><font color="#000000">for</font></span><font color="#000000"> </font><span><font color="#000000">citizens</font></span><font color="#000000">. </font><span><font color="#000000">The use of</font></span><font color="#000000"> </font><span><font color="#000000">information and communication technology</font></span><font color="#000000"> </font><span><font color="#000000">to provide</font></span><font color="#000000"> </font><span><font color="#000000">public services to the</font></span><font color="#000000"> </font><span><font color="#000000">community</font></span><font color="#000000">, which is </font><span><font color="#000000">referred</font></span><font color="#000000"> </font><span><font color="#000000">to as</font></span><font color="#000000"> </font><span><font color="#000000">e-government</font></span><font color="#000000">,</font><span><font color="#000000"> a new</font></span><font color="#000000"> </font><span><font color="#000000">initiative</font></span><font color="#000000"> </font><span><font color="#000000">that</font></span><font color="#000000"> </font><span><font color="#000000">aims to</font></span><font color="#000000"> </font><span><font color="#000000">citizen</font></span><font color="#000000"> </font><span><font color="#000000">access</font></span><font color="#000000"> </font><span><font color="#000000">to</font></span><font color="#000000"> </font><span><font color="#000000">public services</font></span><font color="#000000"> </font><span><font color="#000000">provided</font></span><font color="#000000"> </font><span><font color="#000000">through</font></span><font color="#000000"> </font><span><font color="#000000">electronic media</font></span><font color="#000000"> </font><span><font color="#000000">and the government</font></span><font color="#000000"> </font><span><font color="#000000">and</font></span><font color="#000000"> </font><span><font color="#000000">citizens to</font></span><font color="#000000"> </font><span><font color="#000000">establish</font></span><font color="#000000"> </font><span><font color="#000000">the</font></span><font color="#000000"> </font><span><font color="#000000">new species.E-government</font></span><font color="#000000"> </font><span><font color="#000000">initiated</font></span><font color="#000000"> </font><span><font color="#000000">a new phase of</font></span><font color="#000000"> </font><span><font color="#000000">life,</font></span><font color="#000000"> </font><span><font color="#000000">the relationship between</font></span><font color="#000000"> </font><span><font color="#000000">the state and citizens</font></span><font color="#000000"> </font><span><font color="#000000">who</font></span><font color="#000000"> </font><span><font color="#000000">have</font></span><font color="#000000"> </font><span><font color="#000000">their place</font></span><font color="#000000"> </font><span><font color="#000000">as well as</font></span><font color="#000000"> </font><span><font color="#000000">the</font></span><font color="#000000"> </font><span><font color="#000000">reform</font></span><font color="#000000"> </font><span><font color="#000000">of public sector</font></span><font color="#000000"> </font><span><font color="#000000">management</font></span><font color="#000000"> </font><span><font color="#000000">and reform of</font></span><font color="#000000"> </font><span><font color="#000000">administrative system</font></span><font color="#000000">. </font><span><font color="#000000">What</font></span><font color="#000000"> </font><span><font color="#000000">this</font></span><font color="#000000"> </font><span><font color="#000000">article</font></span><font color="#000000"> </font><span><font color="#000000">aims to</font></span><font color="#000000"> </font><span><font color="#000000">explain</font></span><font color="#000000"> </font><span><font color="#000000">some</font></span><font color="#000000"> </font><span><font color="#000000">aspects of</font></span><font color="#000000"> </font><span><font color="#000000">E-governance</font></span><font color="#000000"> </font><span><font color="#000000">as a</font></span><font color="#000000"> </font><span><font color="#000000">concept</font></span><font color="#000000">, </font><span><font color="#000000">typology</font></span><font color="#000000">, </font><span><font color="#000000">for</font></span><font color="#000000"> </font><span><font color="#000000">the formation of</font></span><font color="#000000"> </font><span><font color="#000000">goals</font></span><font color="#000000"> </font><span><font color="#000000">and requirements,</font></span><font color="#000000"> </font><span><font color="#000000">advantages and</font></span><font color="#000000"> </font><span><font color="#000000">applications and</font></span><font color="#000000"> </font><span><font color="#000000">reasons for</font></span><font color="#000000"> </font><span><font color="#000000">interest in</font></span><font color="#000000"> </font><span><font color="#000000">the use of</font></span><font color="#000000"> </font><span><font color="#000000">E- government</font></span><font color="#000000">.</font></span></p> فناوری اطلاعات و ارتباطات, بوروکراسی, دولت الکترونیک, نظام اداری, حکمرانی خوب information and communication technology, bureaucracy, E- government, Good Governance 247 266 http://ijurm.imo.org.ir/browse.php?a_code=A-10-918-15&slc_lang=fa&sid=1 مهدی رضایی m.rezaei@atu.ac.ir 10031947532846002806 10031947532846002806 Yes اسماعیل یعقوبی 10031947532846002807 10031947532846002807 No