Existing models of quality evaluation in public sector are mainly derived from the approaches within private sector. These models which represented by the New Public Management (NPM) paradigm, don&rsquot reflect the fundamental values of public administration, which are the very essence of the discipline and contrasting it from private sector. These core values, such as democratic citizenship, are labeled as &ldquonon-performance&rdquo aspects of quality by existing market-oriented quality models and, hence, are abandoned from evaluation. Following on the changes have occurred in ways of governing, which is identified as &ldquopublic governance&rdquo, this study suggests that quality evaluation in this area of governance should be based not only on measuring policy outputs and process, but also on evaluating political outcomes of public services, specifically those related to democratic citizenship. Government, however, plays a considerable role in governance network. Thus, the quality of ways through which government plays its role matters and, consequently, should be assessed.